Numa nutshell como se diz em inglês: 
KEY FINDINGS
Three significant themes emerged from the various research methods:
- Technology has brought more – not less – library use;
- Library infrastructure (space, bandwidth and staffing) is being pushed to capacity;
- There is a growing need for technology planning and dedicated technology support.
O Indíce:
- Executive Brief: The State of Technology and Funding in U.S. Public Libraries in 2007
- The Library Funding Landscape
- Challenges for the Future and A Call to Action
- Section 1: Findings from Public Libraries and the Internet 2006-07 survey
- Section 2: Findings from Chief Officers of State Library Agencies Qualitative Questionnaire
- Section 3: Findings from Focus Groups and Site Visits
- Appendices
- A. Public Libraries and the Internet 2006-07 survey
- B. Chief Officers of State Library Agencies’ questionnaire
- C. Focus group questions
- D. Focus group follow-up questions
- E. Site visit questions
- F. Delaware focus group participants and site visit locations
- G. Maryland focus group participants and site visit locations
- H. Nevada focus group participants and site visit locations
- I. Utah focus group participants and site visit locations
Acho que ensinaram os benefícios do benchmarking a todos nós, não?